Tom Peters Quotations

-Underpromise; overdeliver.

-Celebrate what you want to see more of.

-If no one is pissed-off with you then you are dead but just haven’t figured it out yet.

-If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.

-Test fast, fail fast, adjust fast.

-The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

-We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo… excellent companies provide two things simultaneously: tough environments and very supportive environments.

-Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.

-Financial statements that treat labour as a cost item have got it all wrong. It is not the investment of capital assets that increases the productivity of labour but the productivity of labour that leverages all the other assets in an organization and serves as the key to success.

-It’s over. No more vertical. No more ladder. Today, a career is a portfolio of projects that teach you new skills, gain you new expertise, develop new capabilities, grow your colleague set, and constantly reinvent you as a brand.

-The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone
Tom Peters